FAQ's

1.Do you ship internationally?

Yes we do, we ship to the UK, USA, most places in Europe and Africa. Please send us a message or an email at shaunzboutique@gmail.com with your address. This way we'll be able to tell you whether we ship there.

2. What's your size range?

Our sizes range from a UK 6-14. Sometimes size 16. 

3. How long will it take me to get my order?

Orders are usually processed within 24-48 hrs, so shipping will take approximately 2-4 business days for the UK, international shipping might take approximately 6-7 business days. Next day delivery is also available if you wish to get your item/items quicker.

4. What's your exchange or refund policy?

If you've received the wrong size, we'll be happy to exchange, refund will only be done if the item is defective and can be proven. Please note items must be returned in original packaging, without being worn or tampered with. We won't accept an item just because you've had a change of heart. This is only applied on clothing.

There are no returns on our jewellery, due to health and hygiene reasons.

5. Will you restock sold out items?

Once an item is out of stock, we won't be bringing it back. New items will be added.